266 PARK ROAD

WEST HARTFORD. CT 06119

EMAIL

860-800-WINK

LASH FAQ's

  

Q: DOES DAMAGE OCCUR TO THE NATURAL LASH WHILE WEARING EYELASH EXTENSIONS?

A: Many factors are important to prevent damage to the natural lash. Such as the following:

  • The training acquired by the artist is vital for the success of application and general experience of the service. Technique and anatomy of the eye and understanding the lash cycle is part of the training if the artist attended a quality class/workshop. 

  • The brushing and separating  process of during and after the eyelash extensions are being applied is important.  The separation keeps the extensions from sticking/attaching together  and creating a pinching sensation. 

  • Clients should be provided with general information regarding the maintenance of the extensions. Proper after care products are necessary to maintain good hygiene and allow the hair follicles to breath and continue the lash cycle. 

  • The size, diameter, and the realistic look that the natural hair can hold is a consideration. 

    1. Is the clients expectations realistic? 

    2. The shape flattering to the facial features and the natural hair structure? 

    3.  Which technique is best for the client: Classic, Volume or a combination called Hybrid? 

  • Some synthetic  lash extensions and the thickness  can be  uncomfortable for clients who have sensitivity. Lash Esthetica offers several diameters appropriate for classic or volume. 

  • A proper application of a full set of lashes consist of  3 different lengths of lashes at a minimum. 

  • Excessive tugging on your extensions during normal wear time can damage your lashes. 

  • Use of Mascara and not removing completely can weaken the natural hair. Waterproof mascara should be avoided. Mascara can be harsh  on the life span of the extensions and create breakage. 

Q: WHAT ARE THE BENEFITS OF Silk MINX LASHES?

A:  The benefits include:

  • Flexibility  
  • Feels thinner then traditional synthetic fiber  
  • 4 Different Curls (natural to deep curl) 
  • Available in several diameters (thickness) for different techniques creating a customized look 
  • Preferable for clients who suffer from allergies or sensitive lids. 
 
Q: "WHAT BRAND OF INDIVIDUAL MINX LASH DOES YOUR COMPANY OFFER?"
A: After using several known brands in the market. Jessica the owner of Lash Esthetica  took a leap of faith and went after the perfect lash curl design for her clients. After a year of testing out options on a core of long standing clients gathering  feedback a decisions was made. LE now offers a Signature silkMinx lash exclusive to LE. 
Q: " I AM UNDERGOING TREATMENT FOR CHEMOTHERAPY. I AM CONTEMPLATING ON GETTING LASHES. WHAT DO YOU SUGGEST?" " IS IT SAFE?"
A: There is no contradictions to get a set of lash extensions prior or after treatment. The results will vary. Or product of choice is safe to use. A conservative application is the best approach. The Hybrid lashing is  the best technique for the following reasons:
  1. Volume  allows more then 1 extension per lash
  2. When doing volume the lashes are much thinner then classic 
  3. Less adhesive is needed for attachment then classic.     
 A client undergoing treatment usually lose their natural lashes. In order to apply extensions natural lashes have to be available. We highly suggest to wait towards the end of treatment to consider getting lashes. The drugs running through the system takes some time to run through the human body and hair can begin to grow and have a shorter life span then normal until it regulates most clients getting lash services should have realistic expectations and frequent bi-weekly fills are typical. Consults are recommended to continue discussing. 
Q: " I HAVE LASH EXTENSIONS ALREADY. CAN I BOOK A FILL?" 
A: We love to take new clients with lash extensions already but we do not offer fills as a service. A client may have classic, volume or hybrid. In most instances clients are misinformed about what they actually have. A client may say they have lashes and need only a fill then come in with 5 lashes left on each eye. That is not considered a fill but a new full set. LE has a unique business model that focuses on symmetry mapping. Fills do not alot enough time to create a custom look. 
Q: "WHAT IS THE DIFFERENCE BETWEEN CLASSIC , VOLUME AND HYBRID?"
A:
  • Classic lashes come in a thicker diameter and are applied by a  1 by 1 ratio. The whole lash swipes to the length of the natural lash.
  • Volume is multiple lashes in a much thinner diameter. There is 2D, 3D, 4D, 5D and so on. (ex. 3D means 3 lashes per natural lash). The attachment of the extensions to the natural lash requires less adhesive and only at a percentage closer to the base of  the hair towards the lid.   More information will be provided during the service.
  • Hybrid is a combo of classic and volume together. This full set creates a fuller look and enhances a classic look yet scales back on the volume on a person who may want a pop with a conservative approach. 
Q: "I'VE HAD AN ALLERGIC REACTION IN THE PAST AT ANOTHER  LOCATION , AND I'M NERVOUS ABOUT TRYING LASHES AGAIN"?

A:  It will be likely that you will experience another reaction again. Reactions experienced after several services over time risk the chance of becoming progressively worse. If you aren't sure call directly to discuss your situation. In other instances length of an extension, different styles of gel patches, or medications are examples of adverse reactions. Let's talk about your experience. 

 

Q: "I HAD A BAD EXPERIENCE IN ANOTHER LOCATION CAN I HAVE THEM REMOVED ?"

A: Removals are $45 for those who want them removed who had them applied at a different location. If the reason is because you had a reaction; it is encouraged that you call the original location to have them removed. Lash Esthetica will removed them but a waiver and an incident report is mandatory. Because it is typically an emergency accommodations unless then 24 hours can be difficult. (Highly encourage you to call the original location and hold them accountable to assist you.  

Q: "I HAD A BAD APPLICATION DONE FROM AN ARTIST WHO MAY NOT BE EXPERIENCED. CAN YOU FIX THEM?"

A: Remember that it's not another locations obligation to fix another artist work. An artist work style can differ. Quality professional services are provided and the service price should reflect the expertise of education. 

Q: "CAN I BOOK A CONSULTATION AND AND APPOINTMENT FOR THE SAME DAY?"

A: Consults are called Symmetry Design. The consults are scheduled for 1 hour. The consult fee is $50. 

The appointment goes over details about a customized service. Detail symmetry design is created for you and advice on the best full set option. When an appointment is booked $25 is discounted from the full set. All aftercare products are included for first time clients. 

 

Q: "WHAT KIND OF ADHESIVE DOES LASH ESTHETICA USE?"

A: Years of providing professional lash services and training education has allowed  the opportunity to be exposed and experience quality products in the market and narrow down the best selection of adhesive and products. We no longer disclose the brand of adhesive. It is a trade secret that has reduced the lash reaction rate down to less then 1%. Consumers are draw to the social media - marketing of global companies with very little knowledge from the angle of a lash artist. The environment, climate, location and ambient air quality play a key role on the results of the adhesive. We use only high end quality products made for lash extensions.  

Q: " CAN I USE A GROWTH SERUM WITH MY LASH EXTENSIONS?"

A: Yes. It is highly recommended to use a quality serum nightly. The serum will strengthen the hair. All humans are unique and  results will vary. Use with caution. *Will not affect lash extensions life span in most cases. 

Q: "MY EYES'S ARE NOT SYMMETRICAL; ONE EYE LIFTS SLIGHTLY HIGHER?"

A: There are little tricks to create the illusion of symmetry and curl. Call LE to schedule a Symmetry Design Consult with the owner.